Average time on hold for 911 in Toronto was 1-2 minutes for at least 100 days this year

A 911 operator takes calls at her desk in Toronto Police's 911 communication centre.

In January 2022, a CBC Toronto investigation revealed how lengthy 911 wait times are more than one-offs in Canada's largest city amid staffing shortages. Now nearly two years later, internal reports have revealed wait times on hold for 911 in Toronto have only grown longer and are happening more frequently.



from CBC | Health News https://ift.tt/PI1u460

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